Privacy Policy for Lumos

Effective Date: 9/1/2024

Lumos Health Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how Lumos ("the App") and the Lumos glasses ("the Device") collect, use, and share your information, particularly in the context of clinical trials and survey participation. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: When you create an account, we may collect your email address and other contact information for authentication and account management.
  • Device Usage Data: The App collects data on the usage time of light therapy provided by the Lumos glasses and ambient light levels detected by the Device.
  • Cognitive Test Data: The App conducts cognitive tests, such as the Psychomotor Vigilance Task (PVT) and word-pair tests. We collect and store the results of these tests to monitor your cognitive performance and track your progress.
  • Health and Behavioral Information: We collect health-related information such as your sleep patterns, responses to therapy, and other data related to the use of the Lumos glasses.
  • Survey Data: We link to Qualtrics surveys, and upon completion, the survey data is sent back to Firebase, where it is stored and analyzed for research purposes.
  • Communication Data: With your consent, we may collect information from email exchanges, text messages, and recorded video calls for participant management.

2. How We Use Your Information

  • To Provide and Improve Our Services: We use collected data to deliver and enhance the functionality of the App and Device, ensuring an optimal user experience.
  • Clinical Trial Monitoring and Management: Data collected during clinical trials, including survey data from Qualtrics, is stored on Google Firebase under a custom project to power a secure dashboard system. This dashboard is accessible only to investigators and the data safety and monitoring team to track participant status, adherence, and usage without compromising blinding information. The dashboard will also alert the clinical team when protocol deviations occur for timely follow-up.
  • Personalization: Information collected is used to personalize your experience, including adjusting light therapy settings based on your preferences and test results.
  • Research and Development: We may use anonymized and aggregated data for research purposes to improve the effectiveness of our therapy solutions and develop new features.
  • Communication: We use your contact information to provide you with important updates, respond to your inquiries, and send notifications related to your account or service.

3. How We Share Your Information

  • With Service Providers: We may share your information with third-party service providers who assist us in operating the App and providing services. These parties are contractually obligated to maintain the confidentiality of your information.
  • With Clinical Trial Teams: During clinical trials, the clinical team, sponsor, and data monitoring and safety team may access data for monitoring and management purposes. All team members are trained and required to sign confidentiality agreements prohibiting the sharing of participant information outside of authorized personnel.
  • Data Monitoring Board: We maintain a backup copy of clinical data with the Data Monitoring Board for safety and compliance purposes.
  • Legal Compliance: We may disclose your information if required by law or to comply with legal processes.

4. Data Security

  • Cloud Data Protection: Participant data stored on the cloud, including survey data from Qualtrics, is protected using encryption and authentication algorithms provided by Google.
  • Dashboard Access: The dashboard system used for clinical trials is password-protected to ensure that only relevant teams have access.
  • Physical Security: Non-anonymized clinical data will be securely stored on password-protected hard drives for 15 years after the trial, in compliance with regulatory requirements.

5. Data Sharing and Retention

  • Public Data Sharing: After the clinical trial, anonymized data will be shared in publicly available databases (e.g., UW Dataverse, FRDR) for research purposes.
  • Data Locking: A snapshot of the study data will be taken prior to analysis by the data safety and monitoring team using secure export methods, including data from Qualtrics.
  • Retention of Non-Anonymized Data: Non-anonymized data will be stored for up to 15 years post-trial for follow-up purposes, particularly regarding adverse events.

6. Your Choices

  • Access and Update: You can access and update your account information through the App.
  • Data Deletion: You may request the deletion of your personal data by contacting us at hello@lumosglasses.com. Certain data may be retained for clinical or legal reasons.
  • Opt-Out: You may opt out of receiving promotional communications by following the instructions in those messages or contacting us directly.

7. Children’s Privacy

Our App and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to remove it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Lumos Health Inc.
hello@lumosglasses.com